Brief
An entrepreneurial agile product manager with extensive design and data background. 8+ years in product design, 5+ years managing product teams, and 2+ years in competitive data science and applied ML engineering. A proven record for managing B2B/B2C products (web/mobile apps, CRM/ERP systems) and fostering entrepreneurial work in agile environments within the last decade.

I combine my expertise in leading agile research, discovery, development, delivery, and management processes of data-driven products guided by strategic roadmaps for integrated products’ scalable lifecycle management. I am passionate about data-driven approaches to driving user-behaviors toward strategic product experiences that help businesses take quantum leaps across regions.

Scroll for categorically detailed CV:
Education  |  Experience (product, design, data)  |  Experience (journalism, managerial)
Conferences  |  Awards  |  Publications  |  Exhibits and Projects
Social Work  |  Skills  |  ​​​​​​​Languages
Education 
Master of Science in Data Science (MSc)  |  Mercyhurst University
AUG 2018 – MAY 2020  |  ERIE, PA, USA
Graduated, GPA 3.722 on a 4.0 scale
Bachelor of Arts in Graphic Design (BA)  |  Mercyhurst University
AUG 2014 – MAY 2017  |  ERIE, PA, USA
Graduated Summa Cum Laude, GPA 3.938 on a 4.0 scale
High School & International Baccalaureate Diploma  |  Kodaikanal International School
JULY 2001 – MAY 2010  |  KODAIKANAL, TN , INDIA
Experience (product, design, data) 
Product Manager (Full-time)  |  24Gold DMCC
SEPT 2020 – PRESENT  |  DUBAI, UAE
24GOLD DMCC is a technology-driven, precious metals company based in ‘Dubai City of Gold’. A state-of-the-art digital gold hedging & storage platform that will manage the above for customers.
Product management expertise and responsibilities:
➢ Crystallising product vision and specifications for key components of what aims to be the world’s leading electronic trading platform for precious metals: including pre-trade, trade, post-trade systems.
➢ Defining concepts for optimising the platform’s overall investment architecture and driving the implementation of new features.
➢ Investigating opportunities for users to become better informed about their portfolio, trading behaviour and asset performance.
➢ Leading projects from ideation to implementation and be responsible for the whole product lifecycle to meet short-, medium- and longer-term commercial and business objectives.
➢ Serving as the primary point of contact for all aspects of the product's domain.
➢ Designing, managing and launching new features that are all about increasing user engagement and our competitive edge.
➢ Developing a detailed product roadmap based on the company’s existing strategic plan and manage all product milestones through the agile workflow.
➢ Ensuring that the product adheres to the highest standards of usability and quality.
➢ Creating required deliverables for all project lifecycle phases, including project schedules, scope documents, mockups, wireframes and requirements.
➢ Tracking and measuring user engagement and analysing results. Leveraging data to optimise critical flows and user paths in order to increase conversion rates and overall growth.
➢ Proactively seeking out, tracking and removing barriers to completing a project.
➢ Driving people and projects through pure leadership and passion to the products I own.
Product Lead and Product Data Manager (Remote Contract)  |  Handoff Holdings
JUNE 2020 – JULY 2021  |  COLUMBUS, GA, USA
Handoff Holdings is a real estate investment company that offers clients cash solutions in personalized ways tailored to sell homes in safe and secure ways.
Product management expertise and responsibilities:
➢ Ideated and launched a B2C web app and native CRM capitalizing on a strategic lead generation funnel to drive GMV of $10 million per year.
➢ Agile build and management of the research, development, and testing teams
➢ Ideation and pitching of revenue-generating initiatives using a lean canvas
➢ Driving product strategy based on analytics and competitor analysis
➢ Driving the agile delivery process and lifecycle management, from backlog management to sprint planning through to release and retrospective
➢ Validation of UX concepts through qualitative user testing and prototyping
➢ Evaluation of SEO, cross-channel performance and marketing strategy
Product design expertise and responsibilities:
➢ Delivery of UI design comps, wireframes and prototypes for web and mobile apps for B2B clients
➢ Usability heuristic testing
Applied ML expertise and responsibilities:
➢  Engineering ML models for automated sales funnel and lead generation
➢  Data modelling, processing, and designing of REST APIs architecture
Product Designer (Remote Contract)  |  Skyrocket Group
DEC 2019 – MAR 2020  |  ERIE, PA, USA
The SkyRocket Group is a full-service B2B tech marketing agency located in Erie, PA, that uses inbound marketing techniques to drive business growth through integrated plans to increase web traffic, brand awareness and generate leads.
Product design expertise and responsibilities:
➢ Rapid user research, design, and delivery of UI design comps, wireframes and prototypes for web and mobile apps for B2B clients
➢ Designing strategic brand collateral, including digital and print marketing material

Clients included: 
➢ TPS New England, OmniFund, Postec, Star Micronics ISO, and BayScan
Group Product Manager and Product Marketing Manager (Full-time)  |  Distributed Network Software (DNS)
June 2017 – july 2019  |  ERIE, PA, USA
DNS is a Microsoft vendor for MS business applications, including Dynamics 365 CRM and ERP systems, to B2B clients across the US's northeast region. 
Product management expertise and responsibilities:
➢ Ideated, launched, and managed 30+ varied internal and external mobile and web apps for B2B clients that integrated MS Dynamics 365 business apps
➢ Leading product discovery, research, design, development, and testing within cross-functional SCRUM agile teams
➢ Owning product roadmaps, quarterly planning of SAAS platform and apps
➢ Ideation and pitching of revenue-generating initiatives using a lean canvas
➢ Driving the agile delivery process and lifecycle management, lead DevOps product releases in coordination, lead usability testing, drive the agile delivery process, from backlog management to sprint planning through to release and retrospective
➢ Validation of UX concepts through qualitative user and A/B testing and prototyping
➢ Evaluation of SEO, cross-channel performance and marketing strategy
➢ Revenue optimization and continual enhancement of the UX
➢ Setting KPIs and building continuous improvement based on analytics, user research, market trends.
Product marketing management, expertise and responsibilities:
➢ Prospecting new opportunities using aligning market trends to position products
➢ Customizing and creating CRM entities, business flows, processes
➢ Marketing campaign strategy development with pricing, advertising, product launching roadmapping
Product Designer (Contract)  |  Higherglyphics
OCT 2017 – DEC 2017  |  ERIE, PA, USA
Higherglyphics is a fast-paced creative agency that aims to elevate local businesses through strategically branded digital products and collateral.
Product design expertise and responsibilities:
➢ Rapid user research, design, and delivery of UI design comps, wireframes and prototypes for web and mobile apps for B2C startups
Product Owner and UIUX Consultant (Contract)  |  Mercy Hilltop Center
JAN 2017 – DEC 2017  |  ERIE, PA, USA
Mercy Hilltop Center is a senior care centre focusing on integrating seniors into in-house and local wellness activities.
Product owner expertise and responsibilities:
➢ Definition of scope, requirements and user experience research
➢ Discovery and delivery of 4 integrated apps, including primary web app, program scheduling app, program recommendation engine, and inventory management app.
➢ Leading product strategy, requirements workshops and sprint planning sessions
➢ Analysis of system architecture and the creation of user stories
Product Lead and Designer (Full-time, Remote)  |  Big Blue Communications
June 2015 – May 2017  |  LONDON, UK
Big Blue Communications is a creative agency catering to aid organizations and international development teams worldwide by designing strategic digital products, campaigns, insights, and stories.
Product lead expertise and responsibilities:
➢ Definition of scope, requirements and user experience research
➢ Leading end-to-end product lifecycle, from discovery, design, development, to agile delivery within DevOps integration
➢ Owning product roadmaps including staged-gate and sprint plans
➢ Setting KPIs and building continuous improvement based on analytics, user research, market trends
Product design expertise and responsibilities:
➢ Brand identity development and design with marketing campaign strategy development and implementation for clients
➢ Designing UI wireframes and UX prototyping for web apps for NGO projects
➢ Designing presentation UI decks and templates, email marketing design kits, social media kits, iconography kits, infographics and publications
Clients included: 
➢ UNICEF, USAID, GSMA, What Works, U-Report, IMC, Nathan Associates, Sam Leicester, Tyers Consulting, RAP3 Connect, GEM, CDR, MSS, Liger, Humqadam SCRP, Save the Mascots, HVT, IDRF, ECO, and mSTAR
Co-founder & Chief Product Officer  |  Naga Inc.
DEC 2013 – MAY 2017  |  DHAKA, BANGLADESH
Naga Inc. is a naga chilli inspired foodie haven for burger enthusiasts. Co-conceived and founded amongst friends, this unique burger cart was the first to successfully introduce the "naga burger" phenomenon in Dhaka, Bangladesh. Successful product design and marketing campaigns ensured the naga trend to thrive, helping us break even in less than 2 months of launch. 
Chief product officer expertise and responsibilities:
➢ Conception to completion of Naga delivery app and trend retention web app
➢ Leading a team of 30+ people on the day to day operations and strategic direction using agile project management techniques and principles
➢ Concentration on innovation, service design, and customer brand impact mapping to implementation
➢ Development and execution of content marketing campaigns across social and direct response campaigns, delivering continual customer retention metrics on delivery, and web app
Lead Digital Designer (Full-time)  |  Dhaka Tribune
JAN 2013 – JULY 2014  |  DHAKA, BANGLADESH
Design responsibilities: 
➢ Print publication design for the daily newspaper
➢ 8 supplement magazines and other publications design
Managerial responsibilities: 
➢ Leading and managing a design team of 7 people
➢ Distributing release plans, art direction, conceptualizing spread layout wireframes and design
➢ Recruiting, training, and mentoring designers
Product Designer - Brand, UIUX, and Business Strategist  |  Freelance Product Services
JAN 2014 – DEC 2019  |  REMOTE - USA 
Services included: Brand design and strategy, digital marketing campaign strategy, UX research, UI design, print marketing collateral design, publication design, and illustration.
Clients included: 
Sitter Insurance, auto-home-business insurance provider (Erie, PA)
Lotus Soul Café and The Lotus Soul, wellness café and wellness coaching service (Cornelius, NC)
Lake Erie Nanny, nanny recruiting service (Erie, PA)
The Edge Artist, visual artist Katie Diley (Memphis, TN)
Atman, yoga centre and massage therapy service (Erie, PA)
Whitethorn Digital, a video-game production company (Erie, PA)
Malrey, musician Rey (Pittsburgh, PA)
Flagship Niagara League, U.S. Brig Niagara sailing program (Erie, PA)
ROOM 33, speakeasy bar and restaurant (Erie, PA)
The Miss Firecracker Contest, theatre production at Mercyhurst University (Erie, PA)
The Mystery of Edwin Drood, theatre production at Mercyhurst University (Erie, PA)
➢ ​​​​​​​Varuna, cruise boat (Erie, PA)
Experience (journalism, management)
Magazine Editor (Full-time)  |  Dhaka Tribune
MAR 2012 – JULY 2014  |  DHAKA, BANGLADESH
Managerial responsibilities: Leading newspaper magazine teams; Recruiting, training, and supervision of staff and interns
Responsibilities as journalist: Content generation, editorial content research and analysis; Writing weekly and bi-weekly articles
Columnist (Part-time)  |  New Age
JUNE 2012 – SEPT 2012  |  DHAKA, BANGLADESH
Responsibilities as journalist: Writing weekly feature article for ‘The Joven’ magazine of daily newspaper
Writer and Copy Editor (Full-time)  |  Dhaka Courier
JAN 2012 – JUNE 2012  |  DHAKA, BANGLADESH
Responsibilities as journalist: Writing weekly features and news articles; Copy editing and content checks
Magazine Editor (Full-time)  |  The Independent
OCT 2011 – JUNE 2012  |  DHAKA, BANGLADESH
Managerial responsibilities: Leading newspaper magazine team: Young & Independent; Recruiting, training, and supervision of staff and interns
Responsibilities as journalist: Content generation, editorial content research and analysis; Writing weekly and bi-weekly articles
Residence Hall Director (Graduate Assistantship Position)  |  Mercyhurst University
AUG 2019 – MAY 2020  |  ERIE, PA
Managerial responsibilities: A full-time, 12-month, live-in position and serving as one of 5 hall directors on the Residence Life team. Responsible for the overall management of Sophomore area undergraduate residence halls of approximately 500+ students in a large housing operation. Responsibilities of this position include the facilitation of student development through individual student interactions, student conduct, building residence hall community, student leadership and working closely with a residential academic program or living and learning community. Supervising 10 paraprofessional student staff team members in multiple capacities.
IT HelpDesk Support and Technician (Graduate Employment Position)  |  Mercyhurst University
AUG 2018 – MAY 2019  |  ERIE, PA
Customer service and managerial responsibilities: Customer service, support and technician role at the Mercyhurst IT Helpdesk. Aiding students with IT related issues such as device malfunction, software installation, device registration, network and protocol issues, ticketing system for web-related issues.
Research Study Internship  |  ASA Mircofinance Organization
2008 – 2009  |  DHAKA, BANGLADESH
Researching the background and the history of microfinance in Bangladesh; writing a book about ASA and the role of microfinance in Bangladesh by conducting interviews of the clients, staff, and founding member of ASA and of other microfinance institutes.
Conferences
Academic Research Presenter and Speaker  |  CSCE'20
JULY 27, 2020  |  LAS VEGAS, NV, USA
16th International Conference on Data Science (ICDATA'20) as a part of the 2020 World Congress in Computer Science, Computer Engineering, & Applied Computing (CSCE'20), hosted by American Council on Science and Education
Academic Research Presenter and Speaker  |  GLDS'20
MAY 2020  |  ERIE, PA, USA
3rd International Great Lakes Data Science Symposium (GLDS'20) hosted by Department of Computing and Information Sciences, Mercyhurst University
Awards
Best Data Science Presentation Award  |  Mercyhurst University
MAY 2020  |  ERIE, PA, USA
Academic research presentation at 3rd annual International Great Lakes Data Science Symposium (GLDS'20)
Gold Addy for Illustration and Advertising Campaign  |  American Advertising Awards
MAR 2017  |  ERIE, PA, USA
Sister Angelica Cummings Art Excellence Award  |  Mercyhurst University
MAY 2017  |  ERIE, PA, USA
Student of the year, from Hafenmaier College of Humanities, Arts and Social Sciences
Juror purchase award for poster design ‘Surreal Moments’  |  Mercyhurst University
MAR 2016  |  ERIE, PA, USA
5 Merit awards for flute performances and music theory  |  Royal School of Music
2004, 2005, 2007, 2008  |  LONDON, UK
Publications
Automated Prediction of Voter's Party Affiliation using AI  |  Data Science Academic Research Paper
OCTOBER 2020
Automated Prediction of Voter's Party Affiliation using AI  |  Data Science Academic Research Paper
MAY 2020
Beacon of Hope  |  Publication, Non Fiction
2010
Opinions and interviews give an outlook of microcredit and microfinance in Bangladesh. Narrated from the perspectives of the people who serve and are being served.
Publisher: ASA Microfinance Organization
Exhibits and projects
‘I am a Woman’ – Digital Print Series  |  Cummings Art Gallery
2017  |  ERIE, PA, USA
Senior Art Thesis Exhibition, hosted by Mercyhurst University
‘Paera’ Surface Design Sari Exhibit  |  AEEA
2013 |  DHAKA, BANGLADESH
Gala night and fashion show powered by Bengal Foundation, hosted by the American Embassy Employees' Association (American Club)
‘Life’ – Mixed Media Series  |  Kodaikanal Art Gallery
2010  |  KODAIKANAL, TN, INDIA
International Baccalaureate Art Exhibition, hosted by Kodaikanal International School
Creative direction for music videos ‘Be With Me’ and ‘Liquid Melancholy’  |  Kodaikanal International School
2009  |  KODAIKANAL, TN, INDIA
As a part of environmental social awareness campaign
Social Work
Rehabilitative Therapy Volunteer  |  Bangladeshi Ovibashi Mohila Sramik Association (BOMSA)
2010 – 2011  |  DHAKA, BANGLADESH
BOMSA is a non-government female migrants’ Association that supports female migrant (potential and returnee) workers of Bangladesh with safe migration awareness and capacity building and is involved with different advocacy for migrant workers’ rights and welfare based national issues. Responsibilities: Training the potential female migrants, counseling the women who have returned from their migration experience, managing and helping create a mass awareness campaign among rural and urban societies.
Volunteer  |  Shenbaganur Orphanage & Mercy Home  
2006 – 2011|  KODAIKANAL, TN, INDIA
Responsibilities: Bi-weekly visits, accompanying children with activities, setting up workspaces, teaching basic computer skills.
Skills
Product management
Competencies: Agile research, customer/user/domain research, business growth strategy adoption modeling, experiment design and analysis, design development and delivery facilitation, roadmapping ecosystems, usability heuristics testing, natural mapping, impact mapping, agile team building, MRD and PRD deliverables, leading beta and pilot programs, forecast and ROI mapping, product lifecycle management, and product evangelism.
Expertise: Domain and business strategy, product operations, and cross-functional team building and management.
Product design
Competencies: Practical human-centered design, UI/UX research and prototyping for mobile and web apps, digital and print marketing collateral, business collateral, brand identity/logo,
Platforms: Photoshop, Illustrator, InDesign, InCopy, Dreamweaver, After Effects, XD, InVision, Sketch, Figma, Origami, Balsamiq, Zeplin, Framer, Proto.io Atomic, Principle, WordPress, Macaw, Bootstrap
Data science
Competencies: Competitive intelligence analytics, data visualization, data analytics, machine learning and deep learning, data modeling, relational and non-relational databases, REST APIs, data processing, business intelligence tools
Platforms: IBM Cognos, QlikView, Tableau, GitHub, Angular JS, Docker, Apache Cassandra DB, MongoDB, Neo4j, Google Cloud, AWS, Observable, Cognos.
ML: TensorFlow, Keras, PyTorch, SciKit-Learn, Weka.
CODE: Python, JS, R, PySpark, MySQL, SQL, NoSQL, HTML/CSS
Languages
Native: English
Fluent: Bengali, Hindi
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